ERASCOGroup customers with a valid support contract can request support for existing services and access the FAQ here.

Requests for new support services, or new incident tickets opened via email or website
Support Requests: support@erascogroup.com
Web Access: https://support.erascogroup.com

If you do not have a support account, please email us at info@erascogroup.com and you will be receive account login and setup information.

In most cases your company support coordinator will be responsible for the type of access that you receive.
Access to the FAQ and to check the status of a ticket is available via the web portal https://support.erascogroup.com.